White PaperGolf Members Single Electronic Pass
The entire information technology system of the Maison Blanche was renovated including: the main server, all the workstations, the cash registers, the telecommunication system, the scanner and the printers. Locker room access system as well as that of the golf bag storage area was changed as well.
The entire golf club security system, indoors and outdoors was re-designed with closed-circuit cameras and alarms placed in critical areas. Finally, a whole new software application was implemented which manages every domain of the golf club: tee-off times, fees, tournament registrations and results, Pro Shop purchases, lesson reservations, restaurant billings and handicap management among others.
Each member has an individual badge which controls their personal account, named the MB Pass.
Timely Delivery
The installation started in October 2009 with a partial installation which first covered the annual fee billings and enabled the club’s administrative personnel to start entering data.
By February 2010, all former management tools had been replaced by a new information system (hardware and software) as well as new alarms and cameras, webcams, centralized access and practice ball distributor. One month later Version 1 of the Eagle” module (golf management) and Restomax” (restaurant management module) were installed. Each member (approximately 700) was given their new badges.
Ongoing improvement
It is envisioned that by this summer, Version 1.1 of “Eagle” and Restomax will be ready, optimizing the specific needs of the club and based on practical staff recommendations. The next step will be to put in place all internet based tools and if desired, interactive internet kiosks.
Deliverables
- Electronic badge for transactions (700+)
- Access Control System
- Web Cam
- Restaurant Management System
- Point of Sale for the boutique
- Security & Video surveillance System
- Tee-time Booking Management System
- Caddy Master Management System
Results
- The Club was able to completely revise its existng systems with zero up-front investment.
- The monthly system operating costs were comparable with the prior actual spending.
- The members and the Club realized major client-service improvement and management system efficiency.
- The staff work-flow was improved and better monitored.
Foundation Pack
Base Pack
Print Pack
VoIP Pack
Operator Pack
Mobility Pack
Security Pack
Infrastructure Pack
Web Pack
